FUR4

Return & Warranties

Our Commitment

At FUR4, we are committed to the satisfaction of our customers and the well-being of their pets. We understand the importance of finding the right grooming tools for your furry friends. That’s why we offer a hassle-free Refund and Return Policy for our FUR4 Pet DeShedding Tool.

Return Policy

  • Time Frame: Customers can return the FUR4 Pet DeShedding Tool within 30 days of purchase for a full refund or exchange, no questions asked.
  • Condition: To be eligible for a return, the tool must be in the same condition that you received it, unused, and in its original packaging.
  • Proof of Purchase: Please provide a receipt or proof of purchase along with your return.

Refund Process

  • Initiating a Refund: To begin the refund process, please contact our customer service team at [email protected] with your order number and reason for the return. We will provide you with instructions on how to proceed.
  • Inspection: Once we receive your returned item, we will inspect it to ensure it meets our return conditions. If approved, we will initiate a refund to your original method of payment.
  • Refund Timing: You can expect to receive your refund within 7-10 business days of us receiving the returned item, depending on your card issuer's policies.

Exchanges


If you believe you have received a defective or damaged product, or if you wish to exchange your product for a different size, please contact us immediately. We are committed to ensuring the quality of our products and will provide a replacement at no additional cost.


Shipping Costs

  • Return Shipping: Customers are responsible for the shipping costs for returning the item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  • Exchanges: For exchanges due to defects or damages, FUR4 will cover the cost of shipping for the replacement item.

Contact Us

If you have any questions about your product or this Refund & Return Policy, please contact us at [email protected].